Malaysia Airlines, the national carrier of Malaysia, which is fully funded by the rakyat, has once again disgraced the Malaysians by offerring 'poor service'.
The Directors and Management of Malaysia Airlines must be made accountable since millions or billions of public funds have been wasted to keep the operation going.
Its time for the government to review its position and 'sell' Malaysia Airlines to the Malaysian businessman so that these sort of problems will never be heard.
Read this article from O p E d who experienced a 'bad and distasteful' experience flying Malaysia Airlines : http://remgold.blogspot.com/2010/01/saya-dah-pulang-marah-dengan-mas-klia.html
The time has come for Malaysia Airlines to be made more accountable.
1 comment:
Good evening everyone,
We sincerely regret the inconveniences that Reme Ahmad@ O p E D experienced. Based on your feedback, we intend to rectify these service gaps to ensure such instances do not reoccur. As such, we have flown down Azahar Hamid, our Regional Manager for South Asia and are conducting an immediate review of these guidelines for implementation at Delhi airport and all stations across India. There is always room for improvement, and we appreciate feedback such as Reme’s to continue improving our services for you, our customers.
You may read Azahar’s personal reply to Reme here:
http://remgold.blogspot.com/2010/01/saya-dah-pulang-marah-dgn-mas-reaksi.html
Regards,
Tan Wai Fong
Head of Media Relations
Malaysia Airlines.
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